Finally a Place to Post

 Things to review. Lets start with Glofiber. I would call it glo fibber, but they are much better then Comcast. They may not be able to solve all your problems or issues but they are more customer centric. I do have issues with the advertising. They claim 1 Gig speed. In our area it is literally an impossibility (as of now). That wont stop the sales people from pushing it as such. Thats ok its still better then Comcast. Experience and communication levels remind me of most places that I have worked. The sales people don't talk to the pre install people, and the pre install people don't talk to the installers, and so on. The pre installer sent made it sound like the installer could run wires anywhere in our house. They indicated that we can direct them to install it anywhere. That was not the case. The installer was a little green, had equipment issues, and needed my help to complete the job. When finished, we tested the system 100 to 150 mbs no where near a gig. He chalked it up to being our walls, literally non existent downstairs. Ok its still faster. Then we tried our work computers, 14 mbs max. We did better with Comcast on this. We called, they sent a tech, added a router (eero), even had me direct line in. Still 14 mbs on the work computers. They didn't know what to do. Now on the plus side, everything else in the house is running super smooth. So, I would recommend Glo Fiber, if not for the faster service, to at least hit Comcast where it hurts. Then maybe one day they can have great customer service again as well.

4/5 Stars for GloFiber